π οΈ I'm an Admin
Welcome to Your Case Plan for Admins β this is your central guide for setting up your organization, managing users, and supporting your teams.
Whether you're overseeing a single site or a statewide rollout, this page will walk you through the essentials.
π Quick Start
Hereβs how to get started with Your Case Plan as an Admin:
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β Check your email for your admin invite
Youβll receive a unique link to create your account and access your admin tools.
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π₯οΈ Log in to the Admin Dashboard
Once you're in, you'll land on your Admin Dashboard, where you can manage clients, cases, users, and organization settings.
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π₯ Watch this Quick Intro Video
π’ Organization Setup
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Organizations are created by Your Case Plan.
Need changes? Email support@yourcaseplan.com
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Admins and Owners are invited by email with a secure, one-time link to activate their account.
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Admins can:
β Add/manage users
β Create and manage cases
β Assign clients to cases and parties
π₯ User Management
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Add a User:
Go to the Users tab, then enter their name, role, email, and phone number. They'll get an invite to join.
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User Roles Include:
- Attorneys
- Caseworkers
- Peer Mentors
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Guest Users:
These are limited-access users β like CASA volunteers, DHS workers, or service providers β who can view case info without full staff permissions.
π Case Oversight
- View Active Cases:
From the Cases tab, see all open cases along with court type and status. You can search or filter to find what you need.
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Assign Teams & Roles:
Inside each case, you can assign team members (e.g., attorneys, mentors, caseworkers) to different parties involved in the case.
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Manage Case Access:
Control which users can view or manage a case, and monitor updates or progress within the case activity feed.
π€ Client Management
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How to Add a Client:
Clients can be added through three main methods:
- π Public Link from your website
- π± Signup QR Code or link shared by a professional
- π Direct Invite Link from an admin or professional
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Assign Clients to a Case:
Once a client signs up, you can assign them to a case party based on their attorney and case details.
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Assign Clients to an Attorney:
From the client profile or signup request, you can match them with the correct legal team.
π Helpful Resources
- Security & Privacy Info
- Help Center Home β Explore all articles and tutorials
- Email support β For direct assistance
π¬ Need Help?
Check out the Help Center for how-to guides, FAQs, and video tutorials.
Still stuck? Contact us:
π§ Email: support@yourcaseplan.com
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