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✅ How to Activate Your Account

🎥 Watch: Activating Your Account as a Professional User


📩 Step-by-Step Instructions

When your organization adds you to Your Case Plan, you’ll receive an invite email.

  1. Open the email sent from Your Case Plan.
  2. Click the activation link provided.
  3. Use your work email address to set up your account.


✅ After You Activate:

  • Add your full name and contact information.
  • Upload a profile photo (optional, but helps clients recognize you).
  • Set your notification preferences to match your workflow.


🛠️ Troubleshooting Tip:

Didn’t receive your invite?

  • Check your spam or junk folder.
  • Search for “Your Case Plan.”
  • Still nothing? Reach out to your supervisor or organization admin.

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